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Report an Accessibility Concern

Submissions to this Report an Accessibility Concern form are monitored during regular business hours. Responses are typically provided within two days. Responses are sometimes delayed for more complex submissions or when Accessibility staff are on holiday. Thank you for your patience.

Accessible parking on private lots: Contact Peterborough Police who has authority to issue traffic tickets on non-City owned property. Peterborough Police has a Non-Emergency Crime section on their website that allows people to report incidents online. You can also call them at 705-876-1122 to report non-emergency related incidents.

Accommodations for the feedback process: The City of Peterborough is committed to making the feedback process accessible for people of all abilities. Accessible formats and communication supports are available upon request. Please contact Customer Services by email at cityptbo@peterborough.ca if you require assistance to report an accessibility concern.

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Notice with Respect to the Collection of Personal Information (Municipal Freedom of Information and Protection of Privacy Act)

Personal information on this form is collected under the authority of the Municipal Act, 2001, S.O. 2001, c. 25 and will be used to respond to problems or concerns reported, as well as to ensure the efficiency and effectiveness of programs and services delivered by the City of Peterborough. Questions about this collection may be directed to our Customer Service Coordinator at 705-742-7777 ext. 1868 or by email.