Please use the following form to submit a customer service complaint about City of Peterborough Social Services. Please note complaints will be dealt with in a confidential manner according to the Municipal Freedom of Information and Protection of Privacy Act. The complaint handling process in no way limits or restricts any person’s rights under the Ontario Human Rights Code.
If you would like to submit a complaint about a city service not related to Social Services, please use our report an issue form
To submit a complaint for The City of Peterborough Social Services, please provide the following information.
Minimum characters: 20
Personal information on this form is collected under the authority of the Municipal Act, 2001, s.o. 2001, c. 25 and will be used to respond to comments or complaints submitted, as well as to ensure the efficiency and effectiveness of programs delivered by Peterborough Social Services. Questions about this collection may be directed to the Social Services Director or designate 705-748-8830 ext. 3821 or by email to socialservices@peterborough.ca.
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City of Peterborough500 George St. N.Peterborough, ONK9H 3R9
Phone 705-742-7777Toll-Free 1-855-738-3755Email Us